B2B Collections
Turn Every Invoice into Predictable Cash Flow
Word Works AI automates B2B collections with multilingual voice, WhatsApp, SMS, and email outreach. Our AI agents resolve disputes, capture promises, and escalate with compliance built in—so finance leaders reduce DSO, cut costs, and keep relationships strong.
Challenge in B2B Finance
B2B finance teams face rising operational headaches and cash flow bottlenecks:
- Invoices stuck in disputes or delayed approvals
- Complex approval processes and dispute resolution delays payment cycles.
- Extended payment terms (30-/60-/90+ days) dragging cash cycles
- Long payment terms create cash flow bottlenecks and working capital challenges.
- Finance teams burning hours chasing payment instead of focusing on strategy
- Manual follow-up processes consume valuable time that could be spent on strategic initiatives.
- Attempts to follow up are inconsistent, damaging customer trust
- Inconsistent communication and follow-up processes can harm long-term customer relationships.
At Word Works AI, We Deploy Agentic AI Workflows Tailored for B2B Collections
Our solutions seamlessly automate the invoice-to-payment process:
- Voice Agents
- AI calls in English, Arabic, Hindi, and more to resolve disputes or confirm promises to pay.
- WhatsApp & SMS Nudges
- Conversational reminders with payment links.
- Email Escalations
- Timed reminders and escalation for overdue invoices.
- Decision Brain™
- Optimizes the best channel, timing, and message tone per client.
- Audit & Compliance Logs
- Full visibility and traceability for finance and legal teams.
What Finance Leaders Gain
How Word Works Gen AI Lends a Hand
- DSO Down
- Invoices paid faster.
- Recovery Up
- More cash collected on time.
- Cost Down
- Up to 70% lower than manual chasing.
- CX Up
- Professional, consistent outreach builds trust.